Quality policy declaration shows basic leading quality system orientation and its permanent improvement. Radenci Health Resort policy is directed to accomplishing strategic goals that assures realization of company` s vision and mission. Quality Policy is determined by company` s management. We possess business process with established leading system that assures: - achieving good business results and relevant income of invested capital - Market policy assuring guests loyalty and gaining new guests with gradual pass to higher class service. - according to development requirements we seek for high qualified personnel with possibility of promotion. Hard-working workers have priority. - We are developing good relations ships with company` s suppliers that are based on quality, price and reliability. - escorting and assuring viand safety for guests and employees with HACCP system and high hygiene - Transaction expenses are planned and permanently controlled. We try to lower the expenses, but not on quality account. Management will carry out accepted measures and will follow Quality policy contributing to its permanent improvement and successful company transaction: - on regular collegiate meetings we` ll handle quality topics and problems, service achievements, policy realization and improving guests demands, legislation and legal demands. - continually verifying relevance of quality policy and providence policy determination, - taking care for goals determination that are determined by policy, - carrying out management revision
Management of the company performs all necessary activities to make sure that employees are acquainted with the quality policy, understand it and performing it according to employee` s domain. Quality policy is revealed in independent document in all organization units/departments. Management of organization units/departments is responsible for Quality policy interpretation.
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